Spooon
Fewer negative reviews. More revenue. No effort.
We identify illicit reviews and request their removal from Amazon — handled end-to-end for you, on a success-based model.
Spooon
Our 3-Step Process
0.1
Day 1-2
Customer Reviews
Our AI Agent analyzes your reviews
> Review 1
> Review 2
step 1 of 3
80%
> Running Scan
Analyze reviews
We scan 15+ marketplaces, create a clear list of removal cases, and let you choose which reviews we tackle.
0.2
Day 3-7
src/
├── 14 reviews scanned
├── Found 3 illegal reviews
└── Chances of deletion
├── High
└── Lawyer approved
└── Submit to Amazon legal
14 reviews scanned · 3 filled
File & Follow-up
We prepare airtight cases together with our partner law firm and submit them to Amazon’s Community & Legal teams.
0.3
Up to 30 days
Monitor
Open
PR #142 · opened 2min ago
3 reviews deleted· 3/3 success
Under review
Conflicts solved
Ready to close
Monitor
We answer Amazon’s questions, provide additional evidence, and escalate when responses stall. You receive regular updates until the review is removed.
Spooon
For startups, global brands
- and everyone in between.
Focus on what matters
Stop doing work your agents can do. Reclaim time and redirect it where it actually matters.
Zero Downtime
Spooon runs 24/7. No sick days, no context switching, no dropped tasks. It ships while your team sleeps.
More sales
A higher average star rating increases click-through rate (CTR) and conversion rate—and with it, revenue.
Fewer negative reviews
Most shoppers specifically check only for negative reviews.
Integrated with your systems
Spooon lives inside your existing workflow. No new tools to learn, just PRs, commits, and comments.
Lower CPC costs
A higher star rating increases CTR and conversion. This boosts relevance, lowers the average CPC, and improves delivery—more performance on the same budget.
Spooon
Trusted by over 750 e-commerce & SaaS companies
across Germany, Austria and Switzerland